Friday, May 17, 2019
Gym Survey
RHUL seaworthiness SUITE SURVEY This is a survey, which aims at measuring the customer satisfaction and the current perception of the RHUL Gym. beguile be aware that exclusively data is completely anonymous and willing not be divided with third parties, nor will you be contacted further. This will take only 2-3 minutes to fill in and will help us with our final year Marketing Research Project. Thank you very much for alive(p) 1. Are you a atom of the RHUL Gym? Yes/No 2. If no, why not? (If you are a member please select the N/A option) * I dont do sports I call back another secondary school * I do an alternative type of sport * The RHUL gym doesnt offer up the equipment I need * I cant afford it * some other.. * N/A 3. If yes, how umpteen times a week do you visit the gym on average? (Please circle the total that applies to you) 0 1 2 3 4 5 6 7 4. How long let you been a member? Less than 6 months 1 year 2 years 3 years 5. What kind of membership do you have ? Early Riser ( rag to Gym and Classes until 1500pm) Gold (unlimited access to the gym and classes) Pay as you go (individual ? payment for every visit) 6. What are your main goals in sport/as a member of the RHUL gym? * To keep fit and healthy * Bulk up * service training in other sports * To loose weight * Relax/Relieve Stress * Health reasons, much(prenominal) as rehabilitation etc. * Other (please specify).. 7. What do you mainly use in the gym? * aerobiotic Equipment * Cardio Equipment * Weights Room * Classes * Anything, depending on my mood 8. Can you please rate how you feel about the sideline factors cogitate to the Gym (1 Not satisfied at all 10 only Satisfied)Not Satistied at all Completely Satisfied Available equipment 1 2 3 4 5 6 7 8 9 10 Available space 1 2 3 4 5 6 7 8 9 10 Changing Rooms 1 2 3 4 5 6 7 8 9 10 Showers 1 2 3 4 5 6 7 8 9 10 Gym Instruction 1 2 3 4 5 6 7 8 9 10 Customer emolument 1 2 3 4 5 6 7 8 9 10 Atmosphere 1 2 3 4 5 6 7 8 9 10 Classe s 1 2 3 4 5 6 7 8 9 10 Opening hours 1 2 3 4 5 6 7 8 9 10 -RHUL SPORT Website 1 2 3 4 5 6 7 8 9 10 Accessibility 1 2 3 4 5 6 7 8 9 10 Price 1 2 3 4 5 6 7 8 9 10 Products on offer 1 2 3 4 5 6 7 8 9 10 9. Please finish the following sentences What I like most about the RHUL gym is. What I like least about the RHUL gym is.. The RHUL gym needs more.. 10. How did you hear about the RHUL Gym? Word-of-mouth recommendation Facebook RHUL Website Freshers Fare Leaflets Promoters Other (please specify) 11. What year are you in? * First * Second * Third * Fourth * Postgraduate 12. Which department do you belong to? 13. What is your gender? * Male * Female * 14. What is your accommodation status? * Halls * Private Housing 15. Please look at any additional comments about the RHUL Fitness Suite How likely are you to recommend the RHUL Gym to your friends? * extremely Likely * Very Likely * Moderately Likely * Slightly likely * Not at all likely
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